An independent guide to source-to-pay.
Sourcing, RFPs, suppliers, contracts, procure-to-pay and the software behind them, explained by a practitioner.
Every guide is a stop on this line. Each one answers one question first, then shows the steps, the documents and the decisions behind it.
What is procurement?
Short answer
Procurement is the process by which an organisation gets the goods, services and works it needs from outside suppliers. It covers defining the need, choosing a supplier, agreeing a contract, ordering, receiving and paying. It includes the decisions and controls around buying, not only the purchase itself.
Six lines, one route
The guide is organised the way the work moves. Pick the line you are working on.
Strategic sourcing
Spend analysis, category strategy and how to go to market.
Spend · Category plan · Award3 guidesRFP, RFQ & RFI
Which request to send, what goes in it, how to score the answers.
RFI · RFQ · RFP · Scoring1 guideContract management
From award to signature, obligations, renewals and amendments.
Draft · Sign · Obligations · Renew1 guideProcure-to-pay
Requisition, purchase order, receipt, invoice, match and payment.
REQ · PO · GRN · INV · MATCH · PAY2 guidesSupplier management
Registration, qualification, referencing, performance, risk and renewal, alongside the whole line.
REG · QUA · REF · PRF · RSK · RNW1 guideE-procurement & S2P software
What each category of software does and how to run a selection.
Suites · CLM · P2P · AP · Selection2 guides
Key takeaways
- Procurement means getting goods, services and works from outside suppliers. It runs from the first statement of need to the payment of the last invoice.
- Purchasing is the transactional part of procurement: ordering and paying. Procurement adds the choice of supplier, the contract and the relationship with the supplier over time.
- The work follows one route, called source-to-pay: sourcing; requests for information, quotations and proposals; the contract; then procure-to-pay. Supplier management runs alongside, and software can support every stop.
- Procurement is usually divided by what is bought (direct or indirect) and by who buys (public or private). Public procurement follows procurement law. Across OECD countries, it amounted to 12.7% of GDP in 2023.
What does procurement mean?
In everyday English, to procure something means to get it. In an organisation, procurement is the set of activities that turns a need into a good or service delivered by an outside supplier and paid at the agreed price. It starts before any order is placed, when someone decides what is needed and how much can be spent. It ends after the supplier is paid and its performance is recorded. For example, when a hospital ward needs new beds, procurement covers the budget decision, the choice of supplier, the order, the check at delivery and the payment.
Formal definitions say the same thing in their own words. EU public procurement law (Directive 2014/24/EU, Article 1(2)) defines procurement as the acquisition, by means of a public contract, of works, supplies or services by contracting authorities from economic operators they choose. Contracting authorities are the public buyers; economic operators are the suppliers. The US federal rules use the word acquisition. FAR 2.101 states that it begins when the agency's needs are established. It then runs through the description of requirements, the selection of sources (suppliers), the award of the contract and its administration, that is, the management of the contract after it is signed. A private company has no legal definition of this kind, but it uses the word with the same scope.
The word also names the function. The procurement team, or procurement department, runs these activities, sets the buying rules and negotiates with suppliers. Budget holders, the managers across the organisation who control a budget, state the needs and approve what is bought.
Is procurement the same as purchasing?
Procurement and purchasing are not the same thing. Purchasing is the transactional part of procurement: raising the requisition (the internal request to buy), issuing the purchase order, receiving the goods and paying the invoice. Procurement is wider. It also includes deciding how to buy a category, that is, a group of similar purchases such as IT hardware or cleaning. It includes choosing the supplier through sourcing, negotiating and managing the contract, and managing the supplier over time. Sourcing sits between the two: it is the part of procurement that selects the supplier. A separate guide comparing procurement, purchasing and sourcing in detail is being written.
How does procurement work from end to end?
Seen as a whole, procurement is one route with two halves. The first half decides what to buy, from whom and on what terms. The second half orders, receives and pays under those terms, again and again. For example, the first half ends with a contract for office cleaning; the second half then orders, checks and pays for the cleaning each month. The whole route is called source-to-pay; its second half is called procure-to-pay. This guide is organised as six lines along that route, the same six shown on the map above.
| Line | What happens | Typical documents |
|---|---|---|
| Strategic sourcing | Analyse spend, plan each category and decide how to go to market | Spend analysis, category plan, award decision |
| RFP, RFQ & RFI | Ask the market for information, prices or full proposals, then score the answers | Request for information, request for quotation, request for proposal, scoring grid |
| Contract management | Turn the award into a signed contract and follow its obligations, renewals and amendments | Contract, amendments, obligation and renewal log |
| Procure-to-pay | Request, order, receive, check the invoice against order and receipt, and pay | Requisition, purchase order, goods receipt, invoice, payment |
| Supplier management | Register and qualify suppliers, then reference them, often through a referencing tender that leads to a framework agreement. Follow their performance, risk and exit over time | Supplier record, qualification documents, framework or panel list, scorecards |
| Software | Run each stop in a system rather than in paper and email | Requirements, selection RFP, implementation plan |
Every procurement question sits on one of these lines; start from the line you are working on.
Not every purchase travels the whole route. A one-off, low-value purchase may go straight from request to payment under a simple approval rule. A large or strategic purchase passes through every line. Running the route in software is called e-procurement. A step-by-step guide to the procurement process, and one to the source-to-pay process, are being written.
What are the main types of procurement?
Two distinctions come up in almost every procurement discussion: what is being bought, and who is buying.
- Direct procurement
- Buying what goes into the products or services an organisation sells: raw materials, components, packaging, subcontracted manufacturing. It follows the production plan: if supply fails, production stops.
- Indirect procurement
- Buying what the organisation needs to run itself: IT, facilities, professional services, travel, marketing, office supplies. The spend is spread over many suppliers and many people who ask for purchases, so control is the main difficulty.
- Public procurement
- Buying by governments, public bodies and other contracting authorities (the legal term for public buyers) with public money. It follows procurement law, published procedures and rules on transparency and equal treatment of bidders.
- Private procurement
- Buying by companies and other private organisations. Each sets its own policy, approval levels and procedures, within general contract and competition law.
Public procurement is large: across OECD countries it amounted to 12.7% of GDP and 29.9% of total government expenditure in 2023, according to the OECD's Government at a Glance 2025. Many governments publish their tenders and contracts as open data, for example in the Open Contracting Data Standard. A third distinction is by the object of the purchase: goods, services and works (construction). Each is described, priced and accepted in a different way. A dedicated guide to direct and indirect procurement is being written.
Why does procurement matter?
For many organisations, what they buy from suppliers is a large share of their costs. The terms agreed at sourcing therefore decide a large share of the money spent afterwards. Procurement also carries risk: a supplier that fails, a contract that renews without anyone noticing, or an invoice paid twice. Procurement controls exist to catch those failures before they cost money. Examples are approval before anyone commits money, a purchase order before the invoice, and a check that order, receipt and invoice match before payment.
Finally, procurement is where an organisation's policies reach its suppliers. Rules on competition, sustainability, data protection or local suppliers only take effect if they are written into the criteria used to choose suppliers and into the contract. For example, a sustainability policy changes nothing for a company car contract until the tender asks for low-emission vehicles and the contract requires them.
Start with a question
Each answer opens with a definition you can quote.
- CTRHow do you choose the best contract management software?
- Procure-to-pay software: what it does and how to choose it
- RFQWhat is an RFQ (request for quotation)?
- What is a vendor management system?
- What is AI in procurement?
- SRCWhat is category management in procurement?
- What is e-procurement?
- SRCWhat is OCDS, the Open Contracting Data Standard?
Questions
What is the simplest definition of procurement?
Procurement is how an organisation gets what it needs from outside suppliers. It covers deciding what to buy, choosing the supplier, agreeing the contract, ordering, receiving and paying. It also includes the rules and approvals that keep that spending under control.
What is the difference between procurement and procure-to-pay?
Procure-to-pay is the day-to-day part of procurement: requisition, purchase order, goods receipt, invoice, matching and payment. Procurement also includes the work before it, such as spend analysis, sourcing, requests for proposal and contracts. It also includes managing suppliers over time.
What does a procurement team do?
A procurement team sets the organisation's buying policy, plans spend by category, runs sourcing events and tenders, negotiates and manages contracts, and qualifies and monitors suppliers. Requesters and budget holders in other departments state the needs and approve them. Accounts payable, the finance team that pays suppliers, usually pays the invoices.
Is procurement only for large organisations?
No. Any organisation that buys from suppliers does procurement, even if nobody holds the title. A small company may need only a written approval rule, a short list of approved suppliers and a check of each invoice against what was ordered. The steps are the same as in a large organisation; the formality grows with the amounts and the risk.
Which word is used in the public sector: procurement or acquisition?
Both. EU law and the UK Procurement Act 2023 say procurement, or public procurement. The US federal government says acquisition, in its Federal Acquisition Regulation. There, acquisition runs from the moment a need is established to the administration of the contract. This is the same scope as procurement.
Who maintains this guide
Seb Troz, source-to-pay consultant
Every guide is written and signed by a practitioner who designs and implements sourcing, contract and procure-to-pay processes and the software that runs them. The site belongs to no software vendor and to no public institution.
Disclosure: the author works as an Ivalua consultant. Pages that compare software say so next to the comparison.